The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Orders typically ship within 1-3 business days. This does not include postal holidays or weekends. Please be advised that the following transit times are estimates and are not guaranteed. USPS is experiencing major delays due to covid-19, so please dont wait to the last minute to order your items.. I will not be held responsible for any delivery delays. Feel free to contact me about the best option for your order.
USPS First Class Mail 3-10 days transit
USPS Priority 2-6 days transit
USPS Priority Express 1-2 days transit (guaranteed)
Balloons are FINAL SALE. Refunds and/or exchanges will not be issued on any balloons. Balloons are delicate in nature and should be inflated using great care. I inspect and do quality checks on all of my balloons to make sure there are no holes prior to inflation.
Don't panic! I assure you they are the correct letters! Once the balloons are inflated they take the shape of the letters. :)
Please always track and be on the lookout for your package and delivery date. Once an item is shipped, it is out of my control. I will NOT be held responsible for packages which are lost, stolen, or undeliverable as addressed. PLEASE contact the USPS immediately if the tracking states it was delivered, and you did not receive it. I will not provide replacements or refunds for any package which is marked as DELIVERED. This is an issue with USPS and should be addressed accordingly.
We do not accept cancellations due to our rapid turn around time. However, If you really need to cancel, please notify us within an hour of purchase.